Scope

This Privacy Policy applies to the Galatic.ai application and website (collectively, the "Service"), operated by Galactic LLC. It describes how we collect, use, and protect your personal information when you use the Galatic.ai app, visit our website at galatic.ai, or interact with any of our services.

Information We Collect

We collect information you provide directly to us, including:

Account information (name, email address, password)
Content you create using our services (videos, images, prompts)
Usage data and analytics
Payment information (processed securely via Stripe)
Communications with our support team

Third-Party Service Providers

We use trusted third-party service providers to operate the Service. Each one receives only the data necessary to perform its specific function, solely to provide the Service to you — not for any independent purpose of their own:

Amazon Web Services (AWS): hosting, storage, and infrastructure for your account data and content, including photos you upload
AI model providers (including Kie.ai and Anthropic's Claude, the latter via AWS Bedrock): process the prompts, photos, and other content you submit in order to generate the AI images, video, and text you request
Stripe: payment processing for subscriptions and purchases
Amazon Cognito: account authentication

We do not sell your personal information to third parties.

How We Use Your Information

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments and questions
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions

Data Security

We implement industry-standard security measures to protect your data:

All data is encrypted in transit (TLS 1.2+) and at rest (AES-256)
AWS infrastructure with SOC 2 Type II compliance
Regular security audits and penetration testing
Multi-factor authentication support
Automatic session timeout and token rotation

Data Retention

We retain your data for as long as your account is active or as needed to provide services:

Account data: Retained until account deletion
Generated content: 90 days after creation (configurable)
Usage logs: 30 days
Billing records: 7 years (legal requirement)

Your Rights (GDPR/CCPA)

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data ("right to be forgotten")
Export your data in a portable format
Opt-out of marketing communications
Restrict processing of your data

Cookies

We use essential cookies for authentication and security. We do not use third-party tracking cookies. You can manage cookie preferences in your browser settings.

Contact Us

For privacy-related inquiries, contact us at:

Email: privacy@galatic.ai
Address: Galactic LLC, [Address]